Current Open Positions
Car Wash Customer Service Specialist
Do you love interacting with people and having the freedom to work outdoors in a fun and fast-paced work environment? If this sounds like you, Splash Brothers Car Wash is looking for friendly, outgoing, and welcoming individuals to join our team as a Customer Service Specialist!
Key Responsibilities:
Be knowledgeable about car wash services, technology, and membership options. (Don’t worry we will train you!)
Educate customers on all options to help them make the best decisions for their needs.
Move or direct cars into the wash tunnel area with a pleasant and competent attitude
Perform a visual inspection of vehicle condition before sending them through the wash
Signal drivers to ensure proper loading and unloading of vehicles
Pre-wash and prep exterior areas of vehicles before sending them through the wash
Carry out periodic preventative maintenance procedures to ensure equipment stays in proper working order
Assist customers at kiosk and vac stations
Help keep facilities clean and organized including tunnel, grounds, restrooms, lounge, and employee common areas
Help maintain vac stations (trash cans emptied, vacuums are unclogged and hung properly)
Adhere to company policies and procedures when carrying out any assigned tasks
With a sense of urgency, make sure the right thing is done at the right time with customers, home office, and fellow teammates
Assist the management team as needed
Ensure the best possible experience for all customers!
Requirements:
Reliable, respectful, and responsible individual
Displays a positive attitude and willingness to learn
Excellent customer service skills
Ability to lift items of moderate weight
Ability to work in a fast-paced environment
Ability to work outside and standing for long periods of time
Possess valid and current drivers license
Must be able to work flexible hours, including weekends
Ability to follow directions and quickly implement tasks